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Azure DevOps Boards

The Azure DevOps Boards integration lets agents create, read, update, comment on and query work items in your Azure DevOps organization. Use it to log bugs or requests from support conversations.

Connect​

Azure DevOps uses a personal access token (PAT).

  1. In Azure DevOps, open User settings → Personal access tokens and click New Token.
  2. Choose your organization, set an expiry date, and give the token the Work Items: Read & write scope. Add Project and Team: Read if you want the agent to list projects. Copy the token.
  3. In the VoisX console, open your project and go to Tools → Add tool → From template.
  4. Find Azure DevOps Boards and select it.
  5. Paste the token and fill in the other fields the form asks for, such as your organization name. Select the actions you want to enable and click Install integration.
note

Personal access tokens expire. Note the expiry date and reinstall the integration with a new token before it runs out.

Actions​

ActionWhat it does
List ProjectsLists the projects in the organization
Create Work ItemCreates a bug, task, user story or other work item
Get Work ItemReads a work item by its ID
Update Work ItemUpdates fields on a work item, such as state or assignee
Add CommentAdds a comment to a work item
Query Work ItemsFinds work items with a WIQL query

Troubleshooting​

401 Unauthorized​

The token has expired or was revoked. Create a new token and reinstall the integration.

TF401019 or project not found​

The project name is wrong, or the token's user has no access to it.

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